Like most business owners, you probably receive the emails I do from individuals or firms that claim that my website ranks poorly and they are the ones who can help me rank highly in search engines. You may have wondered if spending money to hire one of these firms...

A number of years ago I did a couple of makeovers of slides for a client to show them how my ideas would apply to the topics they presented. It was an extra I added on and just did it to try to show a skeptical group that my ideas would indeed work in their situation....

What do you do when you get a request from a prospect or client that you can’t fulfill? Either it is work that that you don’t do but is related to your expertise, or work that you can’t take on at this time. I have seen three methods for referring work to others....

When you run a B2B service business, you are more limited in the ways you can use leverage to increase your income. Unlike B2C product or retail businesses, you can’t manufacture more products or open more stores. Often our income is limited by our ability to deliver...